At Better Homes and Gardens Real Estate Island Lifestyle – Vacations, we are committed to redefining luxury vacation rental management through our unparalleled attention to detail, unwavering professionalism, and a steadfast focus on guest and owner satisfaction. With a wealth of experience, a strong brand association, and an exceptional team, we are dedicated to providing an unforgettable experience for both homeowners and guests alike.
History
Better Homes and Gardens Real Estate Island Lifestyle – Vacations, founded in September 2022 and led by Burt Bonk, is a distinguished company that embodies a business model centered around guest and owner satisfaction. Burt, who hails from the Island of Hawaii and has traversed various locations including Oregon and Japan due to his golf career, has cultivated an extensive background in real estate and vacation rental management since 2013. During this time, he meticulously cared for homes in all the major resorts on the West side of the island, acquiring profound knowledge of the resorts, sales, the islands themselves, and the intricacies of travel. Leveraging his expertise, Burt forged a partnership with BHGRE Island Lifestyle and embarked on a journey to establish a new enterprise.
Our Approach
As a luxury vacation rental agency unique to the island of Hawaii, Better Homes and Gardens Real Estate Island Lifestyle – Vacations benefits immensely from its association with the nationally recognized household brand, Better Homes and Gardens. However, our company operates with a boutique approach, catering exclusively to the discerning needs of the island’s clientele. Homeowners who choose to collaborate with us gain personalized attention coupled with a strategic advantage from our strong brand positioning.
Our Commitment
At Better Homes and Gardens Real Estate Island Lifestyle – Vacations, we provide comprehensive, full-service management. This means we assume responsibility for all aspects of the vacation home, encompassing owner relations, home care and maintenance, marketing endeavors, and the well-being of our esteemed guests. Our commitment to delivering exceptional management services is underpinned by Burt’s background in the golf and hospitality industries, enabling us to establish a solid foundation rooted in quality management practices, meticulous home care, and an unwavering dedication to delivering exceptional customer service to both homeowners and guests.
Working Together
No narrative is complete without acknowledging the invaluable contributions of our team. Comprised of a skilled Jr. Property Manager excelling in customer service and people management, and a proficient Bookkeeper/Administrator with strong numerical and computer skills, bilingual in Japanese and English, we are well-equipped to serve our clientele. Our network of dedicated vendors, including cleaning, AC, pest control, electrical, and plumbing professionals, further enhances our capabilities. Together, we ensure utmost client satisfaction through our collective knowledge and skills.
*An Independently Owned and Operated Franchise
our mission
We understand that this is a dream come true to have your vacation home and long-term investment in Hawaii, but it is also important for you to offset the cost of this investment. We share your goal of achieving maximum occupancy while maintaining your home’s excellent condition. At Better Homes and Gardens Real Estate Island Lifestyle we believe in quality over quantity. We maintain personal relationships with our Owners – and our Guests are all given the direct mobile phone numbers of our Vacation Rental Managers.
FULL-SERVICE MANAGEMENT FIRM
Our services extend beyond renting your home, as we also assume the role of your reliable and trusted vacation home advisor. If you are looking to have your property managed or if you are looking to purchase a home on the Big Island and are wanting to find out the rental value please complete the form and we would be a happy to get back to you with an appraisal.
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When we provide an experience the customer was promised or go the extra mile to make something right when something goes wrong, we build upon that trust so much so that our guests tell their friends and family about us. Happy Clients promote your rental.